Passengers with severe food allergies should proactively notify Sun PhuQuoc Airways before and during the flight to ensure appropriate preparations can be made. When pre-ordering a special meal, please clearly specify the allergen or inform ground staff and cabin crew directly.
Proactive prevention for food allergies
If concerned about the risk of exposure to allergens, passengers may consider the following measures:
Bring your own food
Passengers may prepare food suitable for their allergies. However, not all flight routes allow food to be brought in upon entry.
Please check the quarantine and entry regulations at your destination before carrying food with you.
Wear a medical alert bracelet
In cases of severe allergies, a medical alert bracelet or accessory can help identify the allergy status should the passenger require assistance.
Carry medication
Passengers should carry allergy medication, anti-anaphylaxis medication, or other doctor-prescribed treatments, and ensure they are readily available for use when necessary.
How to notify Sun PhuQuoc Airways about allergies?
When pre-ordering a special meal, passengers with severe food allergies should clearly note the type of food or ingredients they are allergic to.
In addition, passengers can proactively inform ground staff or cabin crew so that the flight crew is aware during service.
Note: A special meal does not guarantee complete elimination of the risk of exposure to allergens. Passengers with a history of severe allergies should take appropriate preventive measures and carry necessary medication.
Frequently Asked Questions
I have severe food allergies; do I need to notify the airline?
Yes. Passengers should note the allergen when pre-ordering a special meal or inform ground staff and cabin crew.
Can I bring my own food on board?
Passengers may consider bringing their own food to minimize the risk of exposure to allergens. However, food transport regulations vary by flight route and destination country. Please check quarantine regulations before your trip.
Should I carry allergy medication when flying?
Yes. Passengers with severe allergies should carry allergy medication, anti-anaphylaxis medication, or other doctor-prescribed medication and ensure it is ready for use when needed.
Can I order a special meal to avoid allergens?
Passengers can order a special meal and must clearly specify the food allergy when registering. However, passengers should still take necessary proactive preventive measures.
When should I inform the cabin crew?
Passengers can inform the cabin crew of their allergy status upon boarding, especially if it is a severe case that requires attention during service.
Am I allowed to bring food through customs?
Not all types of food are permitted to be brought into every country or territory. Regulations may change depending on the flight route, so passengers should check the quarantine and entry requirements of their destination before departure.
