Spend less time waiting, and more time enjoying your journey. Priority Check-in helps passengers receive support at priority check-in counters, have their checked baggage identified with priority tags, and use priority boarding lanes at participating airports.
In which steps does Priority Check-in make your travel more convenient?
Check-in at priority counters
No need to queue at regular counters. Passengers using the service are assisted at separate priority counters, helping you better manage your time before the flight.
Priority baggage handling
Checked baggage is attached with a Priority Tag for identification during transit, ensuring that your luggage is handled and returned sooner at the destination.
Boarding through priority lanes
When it is time to board, passengers can use the priority lane following the procedures at the participating airport.
Priority Check-in does not include Fast Track security. The service focuses on priority check-in, baggage handling, and boarding; security screening still follows standard airport procedures.
When can you purchase Priority Check-in?
When booking
Select the service in the Add-ons section on the website or app. Available service codes may differ for domestic and international itineraries.
After booking
Go to Manage Booking, enter your booking code (PNR) and passenger last name to check and select the appropriate service.
During online check-in
For domestic flights, passengers can check and upgrade to the priority service during the applicable online check-in window.
At ticket offices or official agencies
Contact Sun PhuQuoc Airways sales channels for assistance with registering for the service.
Things to know before you buy
Check participating airports
Priority Access is applied at airports operated by Sun PhuQuoc Airways based on specific route groups.
Check the itinerary type
Service conditions may vary between domestic and international flights.
Priority does not replace check-in time
Even when using the priority counter, passengers must still comply with the standard check-in and arrival times required for the flight.
Priority baggage does not mean exemption from baggage regulations
The Priority Tag only relates to identification and priority handling; the weight, size, and transportation conditions for baggage still apply according to regular regulations.
Frequently Asked Questions
Does Priority Check-in help me get through security faster?
Not necessarily. Priority Check-in is a priority service provided by the airline for check-in, baggage handling, and boarding. Security screening is carried out according to airport regulations.
Can I purchase Priority Check-in after booking?
Yes. You can check and purchase the service via Manage Booking if your flight is eligible.
Can I purchase Priority Check-in during online check-in?
For domestic itineraries, SPA currently allows passengers to check and upgrade the service during the applicable online check-in time.
Does the Priority Tag help me get my luggage back faster?
The Priority Tag helps ensure that luggage is identified and handled with priority during transit. Actual baggage return time still depends on the operational conditions at the airport.
Can I buy the service directly at the airport?
The ability to register at the airport depends on the channel and conditions applicable to the itinerary. In addition to online channels, SPA currently provides support through ticket offices and official agencies.
Does Priority Check-in apply to all airports?
Do not assume so. Coverage depends on the specific airport and itinerary. Passengers should check before purchasing the service.
