After booking, you can choose to pay immediately or pay later via the system. Sun PhuQuoc Airways supports various online payment methods and multi-currency payments, helping passengers proactively complete transactions according to their needs.
How would you like to pay?
Pay immediately
After completing your booking, you can pay online using:
Domestic cards/ATM
Visa
Mastercard
JCB
American Express
VietQR
VNPAY-QR
Pay later
If you do not pay immediately, the system will provide a booking reference and a payment deadline. Booking information is also sent to your registered email.
If payment is not completed before the deadline, the booking will be automatically cancelled.
How to pay later?
Passengers can complete payment for "pay later" bookings through various channels:
On the Sun PhuQuoc Airways website or app
Go to Manage Booking, enter your Booking Reference and Surname to access the booking, then choose an appropriate online payment method.
Via bank
You can pay via:
Banking app/Internet Banking
Vietcombank, BIDV ATM
Vietcombank, SCB, Techcombank transaction counters
Additionally, the system supports ViettelPay and payment via Payoo at selected convenience stores.
Paying in foreign currency
Sun PhuQuoc Airways supports Multiple Currency Pricing (MCP), allowing passengers to choose from provided currencies to pay with international cards. MCP currently supports Visa, Mastercard, and JCB.
Supported currencies
Currency code | Unit |
|---|---|
VND | Vietnamese Dong |
USD | US Dollar |
HKD | Hong Kong Dollar |
SGD | Singapore Dollar |
THB | Thai Baht |
MYR | Malaysian Ringgit |
KRW | South Korean Won |
INR | Indian Rupee |
CNY | Chinese Yuan |
TWD | New Taiwan Dollar |
The list of available currencies may be adjusted by Sun PhuQuoc Airways from time to time.
What to keep in mind regarding multi-currency payments?
When choosing to pay in foreign currency, passengers should note:
The exchange rate applied at the time of ticketing is considered the final rate.
The currency and total payment amount will be displayed on the e-ticket sent via email.
If a refund is issued, it will be processed in the currency selected at the time of ticketing, using the exchange rate applied at the time of booking.
The card-issuing bank may apply additional international transaction fees or foreign currency conversion fees. These fees depend on the bank and card type.
Note: Sun PhuQuoc Airways does not apply or control fees charged by the card-issuing bank. If you need to know the exact conversion or international transaction fees, please contact your card-issuing bank.
What if the payment was not successful?
First, please check:
Whether the booking has been confirmed.
Whether the payment deadline is still valid.
Whether the card or payment account information is correct.
Whether the transaction was declined by the bank or is just pending.
If you chose pay later, you can access your booking again using your Booking Reference and Surname on the website/app to continue payment, provided the booking is still within the payment deadline.
Frequently asked questions
What payment methods does Sun PhuQuoc Airways have?
The airline supports domestic cards/ATM, Visa, Mastercard, JCB, American Express, VietQR, and VNPAY-QR for online payments.
Can I book first and pay later?
Yes. When selecting pay later, the system will provide a payment deadline. If payment is not made on time, the booking will be automatically cancelled.
How do I pay later?
You can go to Manage Booking on the website/app, enter your Booking Reference and Surname to access the booking and complete payment. Additionally, certain bank channels, ViettelPay, and Payoo are also supported.
Can I pay for my ticket in USD or another foreign currency?
Yes, through Multiple Currency Pricing (MCP) and the currencies supported by the system at the time of payment.
Are there conversion fees for paying in foreign currency?
The card-issuing bank may apply international transaction fees or currency conversion fees. The fee depends on the bank and the card you use.
Can I change the currency after payment?
The currency selected at the time of ticketing is the basis for determining payment and refunds under the MCP policy. Therefore, please check the currency carefully before completing the transaction.
What should I do if the payment was unsuccessful but money was deducted?
Do not attempt multiple consecutive transactions immediately. Check your booking status and transaction history first, then contact your bank or Sun PhuQuoc Airways if assistance is needed.
